Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. All essential functions are subject to reasonable accommodation. Employees needing or requesting accommodation should contact the Human Resources Director
Processing customer request via phone, fax, web portal or email
Performing requests in Total Recall
Making same day call backs to clients
Assist clients with the web-portal
Data entry of inbound work orders
File billed work orders
Assisting new customer set ups in the web portal
Handling minor customer service issues/concerns
Perform special tasks as directed by the Customer Service Manager.
H.S. Diploma or Equivalent
One year of previous customer service experience
Excellent PC skills
Exceptional Communication skills.
Problem solving skills.
Knowledge of MS Office, specifically Microsoft Outlook and Word
Knowledge of Total Recall, Internet, Windows XP, and Excel
Typing 45 wpm or greater.
Monroe Staffing Services is acting as an Employment Business in relation to this vacancy.