POSITION SUMMARY: The Wholesale Operations clerk services customer needs at the Front Desk in a fast-paced environment.

PRIMARY FUNCTION:

· Sell products to customers at the wholesale desk.

· Prepare orders for customers often requiring freezer runs for wholesale customers.

· Cleans area of assignment.

· Responsible for cash transactions of retail and wholesale customers.

· Takes telephone sales orders and expedites these orders in an efficient and timely manner.

· Stock’s bread and other refrigerator products for use in daily sales.

· Keeps accurate and legible account of orders and sales transactions in writing.

· Responsible for keeping the desk area neat, clean and orderly.

· Follows GMP’s standards.

· Follows safety guidelines established by Piantedosi Baking Company in accordance with OSHA.

· Completes other tasks and assignments as required and needed.

EDUCATION/EXPERIENCE DESIRED:

· Must have 1+ years of experience in sales or service environment.

· Forklift or pallet Jack experience preferred.

KNOWLEDGE, SKILLS, & ABILITIES:

· Requires the use of English.

· Basic math skills required - such as addition, subtraction, multiplication, and division.

· Verbal and written communications skills required to handle customers face-to-face and on the phone.

· Must possess high level of energy, excellent customer awareness and an ability to solve problems.

PHYSICAL DEMANDS:

· Frequent bending.

· Frequent lifting of up to 50 pounds (often overhead);

· Constant walking.

· Continuous standing.

· Frequent pushing and pulling of bakery equipment.

· Frequent reaching and climbing.

· Close and distance vision required.

WORK ENVIRONMENT:

· Frequent loud to moderate noises.

· Extreme temperature fluctuations from very hot (up to 110° and high humidity) to freezer conditions (0°